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SOFTWARE AND SYSTEM REQUIREMENTS FOR PATTERN USAGE
All patterns are made for the Statler Stitcher and have been tested using a Gammill Optimum quilting machine with Statler Stitcher Software. A sufficient degree of skill level in operating the quilting machine, software and pattern usage is implied. All patterns are .qli files and compatible with the Statler Stitcher system only. Purchase of these patterns implies intention to use One Song Needle Arts patterns for this purpose.

PATTERN USAGE AND COPYRIGHT INFORMATION
You may use One Song Needle Arts patterns on as many quilting projects as desired, except for mass production or commercial use. Please contact One Song Needle Arts for permission in this regard. Patterns may be altered using your Statler Stitcher software to meet your quilting needs. Pattern usage by your customers on your quilting machine is per your discretion. Patterns may not be transferred, sold, or given away in any manner, which is a direct infringement of copyright law. All patterns are copyrighted by Donna Kleinke, One Song Needle Arts.

Whenever possible, I would appreciate mention of One Song Needle Arts as the pattern designer on your projects.

PATTERN TYPES
Patterns by One Song Needle Arts have been specifically created for use in home decor and fashion quilting projects, and the majority of the patterns are in block style. Many border patterns are made in block style and utilize jump stitches to connect the blocks. This is done to eliminate stitching lines outside the design, thus maintaining the integrity of the design. A border pattern that is continuous will be noted in the pattern description.

PAYMENT
Payment is accepted using PayPal or Visa/MasterCard in the web site. Payment by check is accepted, and orders will be e-mailed or delivered on CD via USPS once your check has been cleared.

DELIVERY OF PATTERNS
Unless otherwise requested, all orders are delivered via e-mail, and are in the form of .qli files. Every possible effort is made to e-mail orders within 48 hours of receipt of order. For monogrammed pattern service, please allow up to 72 hours for preparation and e-mailing of patterns. Patterns may also be sent via USPS for an additional charge. If you prefer patterns on a CD and mailed via USPS, please contact us prior to ordering for instructions and additional cost.

CANCELLATION OF ORDER - RETURNS/EXCHANGES
Orders may not be cancelled once the pattern order has been e-mailed or delivered on CD via USPS. No refunds are given on orders. Should you encounter any problems with patterns, please send an e-mail and the pattern will be corrected and resent as soon as possible.

PRIVACY STATEMENT
We do not collect or share any information on customers who purchase products from One Song Needle Arts in any way.

CUSTOMER SERVICE
Please write to:

Donna Kleinke
One Song Needle Arts
701 Rhode Island St
Sturgeon Bay, WI 54235

E-mail inquiries to: onesongneedlearts@yahoo.com or contact us through the message center in web site.

Protecting personally identifiable information about consumers is an important part of our business. We share and disclose such information only as described below.

OneSongNeedleArts.com will send personally identifiable information about you to other companies or people when: 1) we have your consent to share the information; 2) we need to share your information to provide the product or service you have requested; 3) we need to send the information to companies who work on behalf of OneSongNeedleArts.com to provide a product or service to you (unless we tell you differently these companies do not have any right to use the personally identifiable information we provide them beyond what is necessary to assist us).

Personally identifiable consumer information is shared with third parties (such as banks and credit card processors) to the extent necessary for OneSongNeedleArts.com to deliver payment processing services.

Information Security

Information security is critical to our business. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information. The information gathered on secure computers is stored in a locked down data center. The number of employees involved in the management of the data center that have physical access to these computers is limited. We use firewalls and other security technology, as well as implement the highest industry standard security practices, to prevent our computers from being accessed by unauthorized persons.

We also require that any personally identifiable consumer information sent to us by you be encrypted using SSL encryption. To learn more about SSL, go to: http://webopedia.internet.com/TERM/S/SSL.html.

It is important for you to protect against unauthorized access to your login ID/password, other sensitive account data and to your computer. Be sure to sign off when finished using a shared computer and otherwise safeguard the password used to access the OneSongNeedleArts.com services.

 

 

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